This policy is provided pursuant to Art. 13 of Legislative Decree no. 196 of June 20, 2003 (Privacy Code) and Art. 13 of EU Regulation no. 679/2016 and applies exclusively to all data collected through the website AGUAFORMENTERA.COM. This policy may be subject to updates, which will be published promptly on the website.
Data Controller
The Data Controller is responsible for the processing of data collected through this website.
Methods of processing personal data
Personal data provided or acquired will be processed in accordance with the principles of fairness, lawfulness, transparency, and protection of confidentiality in compliance with current regulations.
The Data Controller processes Users’ Personal Data by adopting appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data. Processing is carried out using IT and/or telematic tools, with organizational methods and logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, categories of persons involved in the organization of the site (administrative, commercial, marketing staff, legal advisors, system administrators) or external parties (such as third-party technical service providers, hosting providers, IT companies, communication agencies) may have access to the Data. These parties may also be appointed as Data Processors. The updated list of Data Processors can always be requested from the Data Controller.
Personal Data collected by this Site, either independently or through third parties, include: Cookies, Usage Data, Email, Name, contact forms, registration/login procedures, newsletter subscription, purchase procedures and related “Cart”, and similar activities.
Additional Personal Data collected may be indicated in other sections of this privacy policy or through specific notices displayed at the time of data collection. Personal Data may be freely provided by the User or collected automatically when using this Site. Failure to provide certain Personal Data may prevent this Site from providing its services. The User assumes responsibility for Personal Data of third parties published or shared through this Site and guarantees that they have the right to communicate or distribute them, releasing the Data Controller from any liability.
1) Data voluntarily provided by the User
The optional, explicit, and voluntary sending of emails via contact forms or email addresses on this site results in the acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the message.
2) Place of processing
Data are processed at the operational headquarters of the Data Controller. For further information, please contact the Data Controller.
3) Data retention period
As provided by Art. 5 of the GDPR, data are retained for the time necessary to provide the requested service or for the purposes described in this document.
In particular:
– Data collected for contractual purposes are retained until the contract is fully executed.
– Data collected for legitimate interest are retained until such interest is satisfied.
– Data collected based on user consent are retained until consent is withdrawn.
– Data may be retained for tax/administrative obligations, product warranty obligations, or contractual obligations.
Data may be retained for a longer period if required by law or authority. The User may request interruption or deletion of data at any time.
4) Purpose of data processing
User Data are collected to provide services and for the following purposes: contacting the User, managing email communications, registration and reserved area access, newsletter subscription, purchase procedures and cart management, interaction with external platforms, statistics, and more.
In particular:
– to respond to user requests via contact forms or communication tools;
– for newsletter subscription and related communications;
– for informational communications following user contact;
– for registration and purchase procedures;
– for other related purposes within the website activity.
5) Cookies
This website uses cookies. Cookies are small text files used to improve user experience. Cookies are used to personalize content, provide social media features, and analyze traffic. Information may also be shared with partners for analytics, advertising, and social media.
Details on personal data processing
Contacting the User
Mailing List or Newsletter
By registering to the mailing list or newsletter, the User’s email address is added to a contact list for sending informational or promotional emails. Data collected: Email and Name.
Email management
These services allow management of email contacts and communication tracking, including message interaction.
Contact form
By filling out the contact form, the User consents to the use of their data to respond to requests. Data collected: Email, Name, Surname.
WhatsApp Business
This service allows sending and receiving messages, images, and videos. Data collected: Cookies, phone number, name. Location: USA – Privacy Policy
Payment management
Payment services allow processing payments via credit card, bank transfer, or other tools. Data are processed directly by payment providers.
PayPal
Online payment service by PayPal Inc. Data collected as per their policy – Privacy Policy
XPay (Nexi S.p.A.)
Online payment service. Data collected: Cookies and various data – Privacy Policy
Browsing data and hosting
Systems may collect technical data during operation. These data are stored on hosting provider servers and are not directly accessible by the Data Controller.
Security measures
This site uses SSL and HTTPS protocol to ensure secure data transmission.
Statistics
Used to monitor and analyze traffic.
Google Analytics
Service by Google LLC. Data collected: Cookies and usage data – Privacy Policy
Social network interaction
Services allow interaction with social platforms.
Data collected: Cookies, usage data – Privacy Policy
Data collected: Cookies, usage data – Privacy Policy
Data collected: Cookies, usage data – Privacy Policy
External content
YouTube
Video service by Google – Privacy Policy
Google Maps
Map service by Google – Privacy Policy
Remarketing
Used to deliver ads based on previous activity.
Facebook Ads
Remarketing service – Privacy Policy
Google Ads
Remarketing service – Privacy Policy
Additional information
Legal defense
Data may be used for legal defense.
User rights
Users may access, update, delete, or request portability of their data, withdraw consent, and object to processing. Requests can be sent to info@aguaformentera.com
Complaints
Users may file complaints with a data protection authority under Art. 77 GDPR.
Changes to this policy
The Data Controller may update this policy at any time. Continued use implies acceptance.
Privacy Policy updated July 2021